Privacy Policy

Last Updated: July 15, 2024

 

Taco, Inc. d/b/a Taco Comfort Solutions, and/or Hydroflo Pumps USA, Inc., (the “Company” or “we” or “us”) has created this privacy statement (the “policy”) in order to demonstrate our firm commitment to the privacy of users of our website, www.TacoComfort.com, (the “Website”).

This policy is incorporated into and forms a part of the Terms of Use. Please review this policy together with the Terms of Use to understand all of your rights and obligations, and how we operate our Website.

This policy describes the types of information we may collect from you or that you may provide when you visit our Website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On the Website.
• In email, text, and other electronic messages between you and the Website.
• Through mobile and desktop applications, if any, that you download from the Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
• Through any other means associated with or relating to the Website.

Except for California disclosures attached, this policy does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries).
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to the terms of this policy.

This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under eighteen (18) years of age. No one under age eighteen (18) may provide any information to us or on or through the Website. We do not knowingly collect personal information from children under the age of sixteen (16). If you are under 16, do not use or provide any information on this Website or on or through any of its features or register on the Website, make use any of the interactive or public comment features of this Website, if available, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.  If we learn we have collected or received personal information from a child under sixteen (16) years of age, we will delete that information. If you believe we might have any information from or about a child under the age of sixteen (16), please contact us at Privacy@TacoComfort.com.

Information We Collect About You and How We Collect It

We may collect several types of information from and about users of our Website (some of which is considered “personal information” or “sensitive personal information” pursuant to applicable laws), including information:

• By which you may be personally identified, such as your name, mailing address, e-mail address, telephone number, purchase history, log-in credentials, or any other information that the Website collects which applicable law may consider personally identifiable, personal information, personal data, and other such designations.
• That is about you but individually does not identify you, such as the name of the company you work for, and your job title.
• About your internet connection, internet provider, the equipment you use to access our Website, your device characteristics and functionality (including information about your operating system, hardware, mobile network, browser, and browser language).
• About your IP address, Identifier for Advertisers (“IDFA”), Android/Google Advertising ID, International Mobile Equipment Identity (“IMEI”), and any another unique identifiers.
• About your referring and exit web pages and URLs.
• About your usage details and browsing history, including the areas within our Website that you visit and your activities there, including remembering you and your preferences.
• About your device location or other geolocation information.
• About other device data, including the time of day you visit our Website.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to one of our services or requesting further services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• When you contact our customer service agents, if available.
• When you engage in transactions on our Website.
• Your responses to surveys that we might ask you to complete for research purposes.
• Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about you, your equipment, your browsing actions, and patterns, and your technology providers, including:

• Details of your visits to our Website, including traffic data, browsing patterns, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your device and internet connection, including your IP address, operating system, browser type, and service providers, as set forth above.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may be statistical data and may also include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This information helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Allow you to use and access the Website.
• Prevent fraudulent activity and improve security functionality.
• Estimate our audience size and usage patterns.
• Assess the performance of the Website, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Website.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.
• Analyze our services and products and perform market research.

When you visit or leave our Website by clicking a hyperlink or when you view a third-party site that includes our plugins or cookies (or similar technology), we may automatically receive the URL of the site from which you came or the one to which you are directed.

We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we may use for fraud prevention and security purposes. We may use this information to provide customized services, content, and other information that may be of interest to you. If you no longer wish for us, our affiliates, or our service providers to collect and use location information, you may disable the location features on your device. Consult your device manufacturer settings for instructions on how to do this. Please note that if you disable such features, your ability to access certain features, services, content, or products may be limited or disabled.

The technologies we use for this automatic data collection (collectively, “Automatically Collected Data”) may include the following:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Note that while you can set your browser to not allow cookies, we may not be able to honor that request, and may track your activity and collect information about you and your online activities even when the browser is set to “do not track”.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies and you may not be able to shut down our collection of and use of information through this technology.
• Web Beacons, Pixels and Tags. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Website, such as information about the links you click on.
• ETag, or entity tag. An ETag, or entity tag, is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. It is one of several mechanisms that HTTP provides for web cache validation. These allow websites to be more efficient and not serve content again, when data is already cached and ready to view.
• Fingerprinting refers to the collection and analysis of information from your device, such as your operating system, plug-ins, system fonts and other data, for purposes of identification.
• Recognition Technologies. Recognition technologies refers to various technology features used by websites, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
• Log Files. These track actions occurring on our Website, and which help us collect your IP address, browser type, Internet service provider, the webpages from which you came or to which you go before and after visiting our Website, and the date and time of your visits.

Google Analytics

We use Google Analytics, a service provided by Google, Inc. (“Google”) for various purposes, including potentially to analyze traffic on our Website, to grow our business, to improve and develop our services, to monitor and analyze use of our services, to aid our technical administration, to increase the functionality and user-friendliness of our services, and to verify that users have the authorization needed for us to process their request. Google may collect your IP address, and other information (although typically not your name), and utilizes the data collected to track and examine the use of our Website, and to prepare reports for us based on your activities online, among other uses. As part of Google Analytics, Google tracks many variables, including what website you visited prior to coming to our Website, how long you stay on a particular page, and your geographic location. Please be aware that Google uses the data it collects from our Website for its own purposes, and we do not control or direct such usage. Please visit Google’s privacy policy to understand how Google uses the information it collects: https://policies.google.com/privacy?hl=en-US

You may be able to opt out of the use of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/.

AdRoll Roundtrip by NextRoll

We use AdRoll Roundtrip, a service provided by NextRoll, Inc. (“NextRoll”) for various purposes, including to launch advertisements and emails to engage with existing and potential new customers. As part of these services, NextRoll may collect any email address that you provide on or through the Website. NextRoll may hash and store your email address, and combine it with other identifiers, for cross-device recognition purposes, targeted advertising, and measurement and analytics by NextRoll across your devices and browsers (as applicable). NextRoll may also collect information about the email communications you have with us, your purchase and browsing history, Automatically Collected Data, data from our advertising campaigns for which you may be an audience member, and data from various third-party sources that may relate to you. NextRoll uses such information to help us develop, select, and deliver advertisements on our Website and third-party sites that may be tailored to your interests, and to help us measure and analyze the performance of our advertising campaigns. Please be aware that NextRoll uses the data it collects from our Website for its own purposes, which may include sharing such data with third parties, and we do not control such usages.

Please visit NextRoll’s privacy policy to understand NextRoll’s collection and use of information: https://www.nextroll.com/privacy

You may be able opt out of such collection and use of your data by accessing your device settings, or by visiting and employing the controls described at http://www.networkadvertising.org/choices/. However, NextRoll may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you may be able to use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising http://www.networkadvertising.org/choices/, http://www.aboutads.info/, and https://optout.aboutads.info/?c=2&lang=EN.  ]

Do Not Track

Do Not Track (“DNT”) is a concept promoted by certain regulatory authorities and industry groups for development and implementation of a mechanism that would allow internet users to control the tracking of their online activities across websites.  Currently, various browsers (including Internet Explorer, Firefox, and Safari) offer a DNT option that allows a user to set a preference in the browser to not have his/her activities on the internet tracked. You can usually access your browser’s DNT option in your browser’s preferences.   When a user’s browser is set to DNT, some cookies and other tracking technologies may become inactive, depending on how the website visited responds to DNT browser settings.  If that occurs, the website visited will not recognize you upon return to that website, save your passwords or user names, and some other features of a website may become unavailable or not function properly. We follow DNT signals from all browsers which offer a DNT option.

Links to Third Party Websites

Our Website may contain links to third party websites, such as Facebook, LinkedIn, YouTube, or Twitter.  These links are provided only for your convenience and you are free to use them, but you do so at your own risk.   We do not control these third parties’ or their websites.  The third parties who operate such websites may use tracking technologies.  Please read the privacy policies of these third party websites carefully before browsing or providing any information on such websites.  We are not responsible for your activities or any collection or tracking of your information on such sites.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account and/or the Website.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection, if needed.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
• To allow you to participate in interactive features on our Website, if any.
• To develop and improve our products and services.
• For behavioral tracking, profiling and advertising.
• For any other purpose as needed for our business.
• To contact you about our own and third-parties’ goods and services that we think may be of interest to you.
• To enable us to display advertisements to our advertisers’ target audiences.

Updating Personal Information

We prefer to keep your personal information accurate and up to date. If you would like to change your contact information, please contact us at Privacy@TacoComfort.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records).

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this policy:

• To our affiliates.
• To contractors, service providers, and other third parties we use to support our business and assist us in providing services and offering our products.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets or stock, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
• To third parties to market their products or services to you.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use, including this policy, and any other agreements between us, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety, of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Data Security

The Website has security measures in place intended to protect from loss, misuse and alteration of the information under our control. These security measures include firewall, physical protection in a data center, and password protection for data administration.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and to change your password from time to time. We also highly recommend that you use a password that is dissimilar to and cannot be easily found by unauthorized third parties who may have obtained your log-in credentials to other sites. Keep in mind that if you use the same password for all websites, if someone obtains your credentials for one site, they may be able to then use those credentials to log into any other site you use.

Please note, however, that the transmission of information via the internet is not completely secure. Although we try to protect your personal information, we cannot guarantee the security of your personal information transmitted through or collected through the use of our Website. Any transmission of personal information is at your own risk.

We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Policy

It is our policy to post any changes we make to our policy on this page. If we make material changes to how we treat our users’ personal information, we may also post a notice on the Website home page. The date this policy was last revised is identified at the top of this page. You are responsible for periodically visiting our Website and this policy to check for any changes.

Contact Information

To ask questions or comment about this policy and our privacy practices, contact us at:
Address: 1160 Cranston St., Cranston, RI 02920
E-mail: Privacy@TacoComfort.com

© 2024 Taco, Inc. d/b/a Taco Comfort Solutions. All rights reserved.

YOUR CALIFORNIA PRIVACY RIGHTS

This section of the policy applies solely to California residents.

We adopt this Section of the policy in order to comply with the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act of 2020 (“CPRA”). 

Please note that certain terms used in this California-specific section of the policy, such as “Personal Information,” “Sale,” “Share” and “Sensitive Personal Information” have the meanings given to such terms in the CCPA/CPRA, and not the common meanings of these terms in conversational English.

California Residents

California Civil Code Section § 1798.83, known as the “Shine The Light” law, permits users of our Website who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding year, and the names and addresses of those third parties.  You may request this information from us no more than once a year, but such request will be handled by us free of charge to you.  To make such a request, please send an email to Privacy@TacoComfort.com.

Do Not Track

Please see DNT disclosure set forth in the main body of this policy.

California Consumer Rights Pursuant to the CCPA/CPRA

California consumers have specific rights regarding how your Personal Information is collected and used.

• You have the right to request that we disclose to you or your authorized agent acting on your behalf the following information covering the past twelve (12) months:

• Specific pieces of Personal Information that we have collected;
• Categories of Personal Information collected;
• Categories of sources from which Personal Information is collected;
• Categories of Personal Information Sold (as this term is defined in the CPRA/CPRA), Shared for cross context behavioral advertising, or disclosed for a business purpose.
• Categories of third parties to whom we Sold, or with whom we Shared or disclosed the Personal Information for a business purpose;
• Our business purpose for collecting (or Selling or Sharing) Personal Information;

• The categories of Sensitive Personal Information to be collected and the purposes for which the categories of Sensitive Personal Information are collected or used and whether such information is Sold or Shared, except for such information that is collected or processed without the purpose of inferring characteristics about you.

• You have the right to request correction of any inaccurate Personal Information that we maintain about you;
• You have the right to request deletion of your Personal Information (with exceptions noted by law – more on this below);
• You have the right to request that your Personal Information not be Sold to or Shared with third parties;
• You have the right not to be discriminated or retaliated against because you exercised these rights; and
• You have the right to request that we limit our use and disclosure of your Sensitive Personal Information, except for such information that is collected or processed without the purpose of inferring characteristics about you.

Data Deletion

As permitted by the CCPA/CPRA, in the event you request deletion of Personal Information that we have collected about you, we, our service providers, and our contractors may be unable to comply with such a request if your Personal Information is necessary to:

• Complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you;
• Prevent, detect, and investigate security incidents, protect against malicious deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with section 1546) of Title 12 of Part 2 of the Penal Code;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of that information is likely to render impossible or seriously impair the achievement to such research, if you have provided informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with a legal obligation; or
• Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Non-Discrimination

We will not discriminate against you or retaliate for exercising any of your CCPA/CPRA rights. Specifically, we will not do any of the following unless permitted by the CCPA/CPRA:

• Deny you goods or services;
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
• Provide you a different level or quality of goods or services;
• Engage in any retaliatory employment practices; or
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA/CPRA that can result in different prices, rates, or quality levels. Any CCPA/CPRA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Data Collection

This Privacy Policy covers our information practices for the last 12 months regarding the categories of personal information or sensitive personal information listed in the CCPA and information about how we may share and/or sell your data as defined by the CCPA: _____

We do not knowingly collect any Personal Information of persons under the age of 16.

We may allow our third-party service providers to collect your Personal Information on our behalf, which they may make available to us and may also use for their own purposes, which we do not control or direct.  Such parties are required by law to provide you a notice at the time they collect your information (or before) describing what data they will collect from you and how they will use and share it.

Notice of Financial Incentives

Contractor Rewards is one way in the Company endeavors to reward and thank loyal customers for purchasing our products. The information that we collect for enrollment in the program allows us to tailor our communications and products and services suggestions for you. In turn, this helps us establish a stronger relationship with our customers – something we highly value. Contractor Rewards members opt in by signing up online and are able to earn points that can be redeemed for Contractor Rewards benefits at the Company. More information about Contractor Rewards is available at https://www.tacocomfort.com/contractor-rewards/. Participation in our Contractor Rewards program is voluntary and requires your prior opt-in consent, which you may revoke at any time. If you wish to leave the Contractor Rewards program, please reach out to us using the information in the Contact Information section.

Do Not Sell or Share My Personal Information

We Sell Personal Information (as the term “Sale” is defined pursuant to the CCPA/CPRA), but not in exchange for monetary compensation. We also Share Personal Information (as the term “Share” is defined pursuant to the CCPA/CPRA) for cross context behavioral advertising purposes.

As a California consumer, you have the right to opt out of the sale or Sharing of your Personal Information to third parties.

Sensitive Personal Information

As a part of our services, we may collect and disclose for a business purpose Sensitive Personal Information for the purposes described in this Privacy Policy.

You have the right to request that we limit our use and disclosure of your Sensitive Personal Information such that we use such information solely to provide you our services or process your transactions, evaluate your application for employment, offer you employment, and/or provide you with payroll and benefits, each as applicable to your relationship with us. To exercise this right, please click here or contact us at Privacy@TacoComfort.com.

Data Retention

We store Personal Information as needed to accomplish the purposes identified in this policy and to meet legal requirements, including to comply with law, and for record retention, resolving disputes, and enforcing our agreements. We will not retain a consumer’s Personal Information or Sensitive Personal Information for longer than is reasonably necessary for the purposes disclosed above. Our retention of your Personal Information is governed by applicable law. We may retain Personal Information for the duration of our relationship with you, plus up to seven (7) years. Such retention duration depends on the nature of your relationship with us (e.g., customer, Website user, employee, or prospective employee).

When we no longer need Personal Information, or in any event, after legal authority to retain it has expired, we will destroy Personal Information in accordance with local law and pursuant to our relevant procedures.

How to Exercise Your CCPA/CPRA Rights

You can exercise all of your rights granted to you pursuant to the CCPA/CPRA by contacting us at 1-888-791-4197or Privacy@TacoComfort.com.

California law requires us to verify your identity before processing your request. In order to make a request pursuant to the CCPA/CPRA, you must provide us with your first and last name and email address. If you are requesting specific pieces of Personal Information that we have collected about you, you will also be required to email us at Privacy@TacoComfort.com a signed declaration under penalty of perjury that you are a California resident and that you are the consumer whose Personal Information is the subject of the request. Note that we will not process your request to disclose specific pieces of information we have about you until we receive this signed declaration, and your request will not be considered timely submitted until we have this document in our possession.

We will review the information you have provided against the information in our databases, and attempt to verify your identity.  However, please note that under certain circumstances, we may require you to provide additional information in order to allow us to confirm your identity and your residency before we can process your requests.  Also note that you are only entitled to make a Personal Information request up to twice in a 12-month period.

If you submit your CCPA/CPRA request by email, please include “California Privacy Rights” as the subject line. If you make a request to exercise your rights under the CCPA/CPRA by telephone, we may ask you to provide the request in writing so that we may verify your identity.

We will acknowledge your request within 10 days and respond to your request within 45 days or let you know if we need additional time or information to verify your identity (and if so, why).

Using an Authorized Agent

A California resident may use an authorized agent to submit a right to know request, a request to delete, a request for us to limit our processing of Sensitive Personal Information, or a request to opt-out of the Sale or Sharing of Personal Information here. To use an authorized agent for these purposes, both the resident and the agent will be required to verify their identities with us. For this purpose, the agent will be required to submit a request with their first and last name and email address, and the following information about the consumer on whose behalf they are making the request: first and last name and email address.  In addition, the agent will be required to provide via email written authorization from the consumer to act on their behalf in making these requests. If we cannot authenticate the identity of the agent making the request, we may also require that the consumer confirm directly with us that they have in fact authorized their agent to act on their behalf. We may deny a request from an agent who cannot meet these requirements.  If the agent has provided a power of attorney pursuant to Cal. Prob. Code Sections 4121 to 4130, then the verification that the consumer has authorized the agent to act on their behalf will not be necessary.